Getting It Right the First Time is a Good Start
This program is specifically designed to give agents the tools and resources to more efficiently and successfully assist clients with Medi-Cal and Covered California eligibility. Jan C. Spencley, Executive Director of San Diegans for Healthcare Coverage, is a local expert in subsidized and state-based application processes. Whether an agent or an enrollment counselor, they face similar issues. Jan will share the lessons learned through regular forums convened with local enrollment counselors, consumer advocates and the County. She will review both California implementation of the ACA Medi-Cal expansion and the “logic” behind system eligibility determinations. Jan will also provide agents unique insights, tools and resources to help get people insured, help agents get it right the first time, and to resolve client issues when getting it right is not enough.
Jan C. Spencley
San Diegans for Healthcare Coverage
Jan Spencley is the Executive Director of San Diegans for Healthcare Coverage (SDHCC), a local, not for profit coalition comprised of business, consumers, labor, health care providers (physician, community clinic, hospital, and other providers), health plans, community-based organizations, academia and local government with a mission of achieving meaningful coverage and care for all San Diegans.
Formed in 2001, the non-profit SDHCC has served as an unbiased community convener, educator and advocate for health coverage and care for all San Diegans. As a unique and diverse partnership, SDHCC is committed to non-partisan and inclusive collaboration that bridges the divide and builds consensus toward real change. Our premise is that we are better off working together to find common ground than allowing our differences to divide and defeat us.
For 25 years, Jan worked for UCSD Healthcare as a member of the Executive Management Team. Through her tenure with the University, Jan gained a first-hand understanding of access issues and a strong passion for eliminating barriers and improving access to care.
Handlery Hotel San Diego
950 Hotel Circle North | San Diego 92108
Registration: 8:30 AM
Breakfast and Program: 9 to 11 AM
Cost to Attend:
Member and First Time Guest: $20